Our Services

Practical, person-centred support shaped around individual goals, preferences, routines and everyday needs.

Services are subject to assessment, service suitability, location, local worker or supplier availability, safety requirements, funding or provider approval where applicable, a written quote and signed Service Agreement.

What We Offer

Support Shaped Around Everyday Needs

CuraOne provides practical, respectful, non-clinical support for private-pay clients and welcomes enquiries from NDIS self-managed and plan-managed participants.

Domestic Assistance

Domestic Assistance

Practical help with agreed household tasks to support a clean, comfortable and organised home.

  • Vacuuming and mopping
  • Kitchen and bathroom cleaning
  • Dusting and wiping surfaces
  • Dishwashing and kitchen tidying
  • General household cleaning
Laundry and Everyday Household Support

Laundry and Everyday Household Support

Assistance with routine household tasks under an agreed service arrangement.

  • Laundry and folding
  • Ironing
  • Linen changes
  • Wardrobe and linen organisation
  • Light household organisation
Meal Preparation and Shopping Assistance

Meal Preparation and Shopping Assistance

Practical assistance with simple meal preparation, grocery shopping and everyday errands.

  • Simple meal preparation
  • Grocery-list assistance
  • Accompanied shopping
  • Grocery collection
  • Everyday household errands

CuraOne does not provide clinical nutrition advice or specialist dietary treatment. Dietary requirements must be discussed and agreed before services begin.

Companionship and Social Support

Companionship and Social Support

Meaningful social connection and shared activities that support confidence, enjoyment and community connection.

  • Social visits and friendly conversation
  • Reading assistance, shared hobbies and games
  • Recreational activities based on personal interests
  • Assistance with phone and video calls
  • Accompaniment to local social activities
  • Support to maintain social connections

Any transport associated with a social activity is subject to an agreed service arrangement, location, vehicle suitability, insurance, safety requirements and worker availability.

Daily Living and Wellbeing Support

Daily Living and Wellbeing Support

Non-clinical assistance with everyday routines, organisation and general wellbeing.

  • General non-clinical wellbeing check-ins
  • Daily routine planning
  • Support to follow agreed everyday routines
  • Appointment reminders and organisation
  • Technology assistance
  • Assistance with simple everyday paperwork and organisation

This service does not include clinical monitoring, medical assessment, financial advice, legal advice or nursing care.

Home and Yard Assistance

Home and Yard Assistance

Practical assistance to help maintain a tidy and well-presented home and outdoor environment.

  • Basic gardening
  • Lawn care
  • Light yard tidying
  • Sweeping accessible outdoor areas
  • Packing and unpacking assistance
  • Light home organisation

Licensed trade work, specialist repairs, hazardous work, heavy lifting and high-risk property maintenance are not provided unless separately arranged through an appropriately qualified and insured provider.

Transport, Outings and Errands

Transport, Outings and Errands

Transport or accompaniment may be available under an agreed service arrangement, subject to location, vehicle suitability, insurance, safety requirements and worker availability.

  • Local appointments
  • Grocery shopping
  • Community errands
  • Social and cultural outings
  • Accompanied community access

CuraOne does not provide emergency transport or guarantee transport availability.

Social and Community Participation

Social and Community Participation

One-to-one assistance to help people participate in activities and remain connected with their community.

  • Accompanied access to local community activities and events
  • Support to join and participate in social groups
  • Accompaniment to family celebrations and important occasions
  • Local day outings, subject to service suitability and availability
  • Support to attend cultural, religious or recreational activities
  • One-to-one assistance shaped around individual goals and preferences

Personal Assistance Enquiries

Limited personal assistance may be considered only where CuraOne has confirmed service suitability, appropriate insurance, worker competency, safety requirements and an agreed written service arrangement.

CuraOne does not provide nursing care, clinical care, wound care, medication administration, injections, restrictive practices or high-risk manual handling unless separately arranged through appropriately qualified, authorised and insured providers. Medication reminders may be available under an agreed service arrangement. CuraOne workers do not administer, prepare, dispense or alter medication.

Important Service Information

CuraOne provides non-clinical home and community support. CuraOne does not provide nursing care, clinical care, wound care, medication administration, injections, restrictive practices, behaviour supports requiring registration or high-risk manual handling. Medication reminders may be considered under an agreed service arrangement. CuraOne workers do not administer, prepare, dispense, alter or provide clinical advice about medication. CuraOne does not provide supports that must be delivered by a registered NDIS provider unless separately arranged through an appropriately registered and authorised provider. Services are subject to availability, assessment, service suitability, local worker or supplier availability, safety requirements, funding or provider approval where applicable, a written quote and signed Service Agreement. Please read our Terms of Use & Disclaimers.

Not Sure Which Service You Need?

Our friendly team can discuss your needs and explain which support options may be suitable. Submitting an enquiry does not guarantee service availability, funding approval or commencement of services.