Our Story
About CuraOne
CuraOne Group Pty Ltd provides practical, respectful, non-clinical home, lifestyle and community support for older people, people living with disability, families and carers.
Our Story
About CuraOne Group
CuraOne Group Pty Ltd provides practical, respectful, non-clinical home, lifestyle and community support for older people, people living with disability, families and carers. We were established with a clear purpose: to make dependable, person-centred support easier to understand and arrange. Our services are shaped around each person's goals, preferences, culture, communication needs and everyday routines. All services are subject to assessment, service suitability, location, local worker or supplier availability, safety requirements, funding or provider approval where applicable, a written quote and signed Service Agreement.
Our Mission
Our mission is to help older people, people living with disability, families and carers feel respected, supported and connected while receiving practical assistance in their home and community.
We aim to make support personal, clear and dependable while respecting each person's dignity, independence, choices and individual circumstances.
Our Values
The principles that guide everything we do.
Compassion
We listen carefully and approach every interaction with empathy, patience and respect.
Trust
We aim to provide honest communication, clear service arrangements and dependable support.
Community
We help people remain connected to their family, culture, interests and local community.
Quality
We aim to deliver services professionally, safely and in accordance with the agreed service arrangement.
How We Support You
A clear, transparent pathway from first contact to confirmed support.
Step One
Initial Enquiry
Contact CuraOne to discuss the type of support you are looking for, your location, preferred schedule and funding arrangement.
Step Two
Support Planning Discussion
We discuss your goals, preferences, routines, communication needs, service requirements and any relevant safety considerations. This discussion is not a clinical or medical assessment.
Step Three
Written Service Proposal
Where CuraOne may be able to assist, we provide information about the proposed service, applicable charges and important conditions in writing.
Step Four
Service Confirmation
Services begin after availability, worker or supplier suitability, safety requirements, funding or provider approval where applicable, a written quote and signed Service Agreement have been confirmed.